Shipping policy
SHIPPING POLICY
Effective Date: June 2026
Where We Ship
We currently ship worldwide.
If we are unable to ship to your destination, you will be notified before your order is processed.
Where We Ship From
All orders are dispatched from the United Kingdom.
Processing Times
Order processing and dispatch times vary depending on the item purchased.
Estimated dispatch times are stated on each product page and should be reviewed before placing your order.
Please note that orders containing multiple items may be shipped together according to the longest stated dispatch timeframe.
Delivery Times
Delivery estimates begin once your order has been dispatched.
United Kingdom
Estimated delivery: 1–3 business days.
International Orders
Estimated delivery: 5–14 business days.
Please note that these delivery estimates are provided as a guide only and are not guaranteed.
Business days are Monday to Friday, excluding public holidays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery destination.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
We are unable to refund customs duties, taxes, or related fees.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are entered correctly at checkout.
If you notice an error after placing your order, please contact us as soon as possible at contact@hindhilal.shop.
While we will do our best to assist, we cannot guarantee that changes can be made once an order has been processed or dispatched.
Lost, Delayed or Stolen Parcels
Once an order has been dispatched, delivery is handled by the shipping carrier.
If your parcel appears to be lost or significantly delayed, please contact us and we will do our best to assist.
HINDHILAL is not responsible for parcels that are lost, stolen, delayed, or misdelivered as a result of incorrect shipping information provided by the customer or delivery instructions given directly to the carrier.